The insurance company isn't on your side — even your own insurer. Alexandra handles PIP claims, fights denied benefits, and takes on bad-faith tactics so you get what your policy promises.
Florida is a no-fault state. Every owner of a vehicle registered in Florida must carry $10,000 in Personal Injury Protection (PIP). After a crash, your PIP coverage pays 80% of medical expenses and 60% of lost wages — regardless of who caused the accident. But there's a catch: you must seek medical treatment within 14 days, or you forfeit PIP entirely.
If a doctor diagnoses an "emergency medical condition," you can access the full $10,000. Without that diagnosis, PIP caps at $2,500. Insurers use this distinction to slash payouts. We make sure your medical records support the full benefit you're entitled to.
Call Now: (305) 853-8628 →Adjusters ask for recorded statements "just to get the facts." These recordings are designed to trap you into admissions that minimize your claim. You are not required to give a recorded statement to the other driver's insurer. Don't do it without a lawyer.
Adjusters request broad medical authorizations to dig through your history for pre-existing conditions they can blame for your current injuries. We limit what they see to records relevant to this crash — nothing more.
Insurers stall, request redundant documents, and "investigate" endlessly. The goal is financial pressure — making you desperate enough to accept a lowball offer. We set deadlines and hold them accountable.
A denial isn't the end. It's the beginning of a fight.
Insurers deny claims by claiming treatment wasn't "medically necessary," that you missed the 14-day deadline, or that your injuries are pre-existing. These denials are often boilerplate — not based on the facts of your case. We challenge them with your medical records and Florida law.
Under Florida Statute § 624.155, insurers must act in good faith. When they deny valid claims, delay unreasonably, or refuse to settle within policy limits, they may be acting in bad faith — and you can recover damages beyond the policy limits. A Civil Remedy Notice starts the process.
If your PIP insurer wrongfully denies or underpays benefits, Florida law lets you challenge the decision, starting with a formal pre-suit demand letter that gives the insurer 30 days to pay. If the insurer still refuses, you can file suit. Since the 2023 tort reform, attorney's fees in PIP cases are recoverable only in limited circumstances, so the demand needs to be done right.
Hollywood accident victims often receive treatment at Memorial Regional Hospital on Johnson Street — a Level I trauma center — or at urgent care facilities along US-1 and Sheridan Street. The quality of your medical documentation directly affects your claim. We know which local providers document injuries thoroughly and which records hold up under insurer scrutiny.
Florida's insurance landscape is unique, and Broward County adjusters have their own patterns. Alexandra's experience with local insurers, their tactics, and the Broward court system helps her anticipate how your claim will be handled.
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